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I have been using a Logitech Brio Webcam for the past year or so. It is a 4k Webcam which is very useful for webinars and meetings, especially as I run my Macbook with an external monitor and it is closed. Over the past 9 months or so I had a bunch of trouble with the Logitech Brio Webcam. This week I received a new Macbook and I had to reinstall all components, and immediately after I installed the Logitech software, all issues started popping up again. Auto Focus was just not working as expected, wide/standard view settings were not properly retained, and neither was the angle/width. I made sure I had the latest version of the software, the latest version of the firmware, but that didn’t solve any of the problems. Actually, it made things worse as now I had the camera randomly stopping as well, even had my Mac log me off randomly when using the camera. I solved all these issues by uninstalling ALL Logitech software. Yes, you read that correctly, I uninstalled all Logitechsoftware and the Brio was usableagain.

• Logitech Webcam Big Sur
• Logitech G Hub Mac Big Surprise
• Logitech G Hub Mac Big Sur 2
• Logitech G Hub Mac Big Sur Free
• Logitech G Hub Logitech Support

Unfortunately, this means that you can’t configure the Brio as you would wish, and it runs with the optimal/default settings, but at least it works. I was told that the Logitech G Hub software could potentially be a nice alternative. But after reading this thread on Reddit I decided I am going to skip that as well, as I don’t get a real comfortable feeling when reading all the comments. Unfortunately, I don’t have a way to configure the webcam right now, if I find a solution to this problem I will make sure to update this post. You may ask, what would you need to configure? Well in my case I would like to configure the Webcam to use PAL instead of NTSC for the refresh rate, which removes some of the flickering I would be able to spot other wise. Unfortunately, not possible just yet without the software to my knowledge, or maybe one of you knows the answer to this problem? To conclude, I think it is fair to say that the Logitech hardware is great, but unfortunately, the software is not.

When it comes to video conferencing on a Mac, Apple seems frustratingly in the dark. The company that made it such a priority nearly 20 years ago with the iSight camera, and brought video calls to our collective consciousness on phones with FaceTime, seems content to sell expensive computers with frustratingly awful webcams, year after year.

Server (Windows 10 PC) and Client (Mac OS: Big Sur) are connected successfully; Bluetooth keyboard (Logitech MX Keys) is connected to the Windows 10 PC (server) only; Move a mouse pointer from Windows 10 to Mac OS; Check right command key (or right option key) recognition on Mac OS (by using any keyboard checker/tester app. On Mac OS) Expected. Higher polling rates are great for PC gaming, but Big Sur seems to be liking the 'classic' value of 125Hz. I'm using a Logitech G502 wired mouse and using the G HUB application, I was able to see my mouse's polling rate was at 1000 (!!!) and was able to drop it down to 125. The lag went away! MacOS Big Sur elevates the most advanced desktop operating system in the world to a new level of power and beauty. Experience Mac to the fullest with a refined new design. Enjoy the biggest Safari update ever. Discover new features for Maps and Messages. And get even more transparency around your privacy.

Just as annoying as the lackluster hardware is the fact that Apple doesn’t give users any built-in control to improve quality themselves. There’s no System Preferences adjustment for the FaceTime camera on a Mac. If the video app you’re using doesn’t have its own controls, you’re out of luck.

All hope is not lost, though. Wether you’re using third-party webcam hardware or Apple’s built-in FaceTime camera, you have options, if you’re willing to invest a bit of money in an app.

Logitech Webcam Big Sur

Try the Webcam Settings app

Logitech G Hub Mac Big Surprise

There are several apps out there that let you change the settings on your Mac webcam. One of the more frequently mentioned options is iGlasses. We find it has a lot of great features, but it’s hard to recommend. First, it’s rather expensive at $20. Second, it creates a “virtual webcam” which works fine with some apps (like newer version of Zoom) but not with FaceTime, Photo Booth, or newer versions of Skype.

A better solution is probably the Webcam Settings app, which you can grab for $7.99 in the Mac app store. It works fine on macOS Big Sur and Apple Silicon macs (through Rosetta), and directly controls features of your webcam, so it works with nearly every app.

Logitech G Hub Mac Big Sur 2

You can adjust exposure time, aperture, brightness, contrast, zoom, backlight compensation, focus, and lots more—depending on the hardware features of the camera you’re adjusting. You can save these settings as quick presets, too. Webcam Settings sits up in your menu bar for quick access, and doesn’t consume much in the way of resources.

Logitech G Hub Mac Big Sur Free

It’s frustrating to shell out money for features that probably should be found in Apple’s system preferences, but with a little fiddling around you can really improve the look of your webcam.

Check your webcam maker’s software

If you’ve got an external USB camera (which we highly suggest if you do lots of remote learning or work, because Apple’s built-in cameras are so bad), you should check your camera maker’s website for any free software it offers.

You were probably able to just plug in your camera and have it work with Zoom and FaceTime and Skype and Teams and such, but installing the drivers may give you better control.

Logitech’s G Hub software, for example, is the hub for all Logitech’s gaming gear, including webcams. Or you might want to pop over to the support site and download the company’s Camera Settings app, which will let you tweak settings on all Logitech webcams.

Ultimately, the right thing would be for Apple to recognize the critical role webcams play in modern computer use and build in camera hardware on par with front-facing iPhone cameras. This should be accompanied by System Preferences controls to tweak their settings. Until that time, you’ll have to spend a bit of money, either on a paid app or an external webcam.

Logitech G Hub Logitech Support